General terms

These terms apply to all treatment delivered by Spira Centrum, unless something else has been agreed in writing.

Concept. Deze tekst is nog niet vastgesteld door Spira Centrum en mag niet als definitief worden gelezen.

This page has not been finalised. The general terms have to be drawn up by Spira Centrum, preferably with legal review, and placed here afterwards. The headings below indicate the topics a youth care provider usually covers.

Topics still to be completed

  • Definitions and to whom the terms apply
  • Formation of the agreement and the care contract
  • What Spira Centrum delivers and what falls outside it
  • Rates, invoicing and payment terms per funding route
  • Cancelling appointments and non-attendance, with notice period and consequences
  • Obligations of the client and of parents or legal representatives
  • Record keeping, confidentiality and reference to the privacy policy
  • Liability and insurance
  • Notice and termination of treatment
  • Complaints and disputes, referring to the complaints procedure
  • Applicable law and competent court